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Stockists Terms & Conditions of Agreement

  1. General Terms of Agreement
    1. To qualify for wholesale purchases, you must be a valid retail business and by agreeing to our terms and conditions you certify that you are such.
    2. You are only authorized to sell through the retail store that you have listed. Secondary stores, as well as website, online sales and craft markets, must receive prior written approval from Waxiwraps.
  2. Recommended Retail Prices (RRP)
    Waxiwraps products should be advertised at or above the RRP indicated to the stockist at the time of sale.  This policy is intended to encourage competition for the sale of Waxiwraps products in a manner that is consistent with the long-term interests of customers and stockists.
  3. Payment Terms
    1. For newly approved stockists, an invoice will be raised upon receipt of your first order which will, in turn, only be shipped upon receipt of payment.
    2. All subsequent orders will be shipped within 30 days, and an invoice raised at that time. Payment is due in full within 7 days after receipt of invoice unless otherwise agreed.
    3. Payment can be made via Electronic Funds Transfer (EFT)
  4. Order Requirements
    1. Minimum quantity of product is an Order Value of $500.
    2. Due to high demands at Easter, Christmas and other major holiday periods, all orders for these specific periods must be placed 30 business days prior. We cannot guarantee our usual delivery time if an order is submitted after this deadline.
  5. Cancellation Policy
    1. Orders may be cancelled within 48 hours of placement. Orders cancelled after this point will incur administrative and production cost fees.
    2. In the event that an order has been despatched within 48 hours, cancellation will not be possible.
  6. Returns Policy
    1. All returns must be made within 10 days of receipt of the product with return shipping at the stockist’s expense.
    2. Damaged or opened goods will not be accepted for return.
  7. Despatch & Shipping
    1. Orders will be dispatched within 30 business days of receipt of the order. Major holiday period exceptions may apply.
    2. Shipping transit is expected to be 2 – 10 business days within Australia based on the Australia Post Calculator from postcode as 6330 – https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/
    3. Delivery time may take longer due to factors we cannot control, such as public holidays, local strikes, natural disasters and the current Covid pandemic.
    4. Tracking & expedited delivery via Express postage can be organised with costs added to the invoice.
    5. All costs are calculated at Australia Posts standard rates –https://auspost.com.au/content/dam/auspost_corp/media/documents/post-guides/parcel-post-easy-guide-MS116-MidWA-W2.pdf
  8. Product Information & Labelling
    1. One of the points of difference of Waxiwraps is our extensive range of fabric colours and designs. We will always endeavour to supply you with fabric choices that you may have selected. Nevertheless, there may be occasions whereby collections have changed or have been updated and as a consequence, there may be variations in your order with regards to fabric style/colour.
    2. Care of Waxiwraps™ is important if they are to last the recommended life as stated on the labelling. All care instructions are available on the Waxiwraps™ labels and as such should not be removed or replaced with any other labels.

Please note:
Information from your Stockist Registration will form part of your Stockist Agreement. If any information has changed since applying, please fill out a new Stockist Registration application with this document.